Privacy

Privacy Policy

We collect the information needed to quote, schedule, service, communicate, and process payments for automotive appearance work.

Last updated: July 4, 2026

01

Information we collect

When you request a quote, book an appointment, upload photos, call, text, email, use the customer portal, or pay an invoice, we may collect your name, contact details, vehicle details, service interests, notes, appointment information, uploaded files, payment status, and related account records. Our website also records anonymous, first-party usage events (such as page views and booking-step progress) to improve the site; we do not use advertising trackers or third-party analytics cookies.

02

How we use it

We use information to respond to requests, prepare estimates, schedule work, maintain customer and vehicle records, send transactional messages, process invoices and deposits, improve operations, prevent abuse, and meet business or legal obligations.

03

Photos and vehicle records

Photos and vehicle records help document condition, plan film or wrap coverage, inspect work, and support customer communication. Do not upload anything you do not want tied to your quote or service record.

04

Payments

Card payments and saved payment methods are handled by payment processors. Next Wave does not store full card numbers on this website.

05

Sharing

We do not sell personal information. We may share limited information with vendors that help us operate, including hosting, email, messaging, scheduling, storage, analytics, payment, and accounting providers.

06

Your choices

You can contact us to update your information or ask privacy questions. Some records may need to be retained for billing, safety, fraud prevention, legal, tax, warranty, or operational reasons.